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Useful information at a glance

All the information you need for your dream holiday

So that you can fully enjoy your dream holiday with us at Lamondis, we have summarised the most important holiday information for you from A to Z.

 

Arrival and departure
Your apartment is at your disposal from 3:00 p.m. on the day of arrival until 9:30 a.m. on the day of departure. Our apartments are usually hired weekly from Saturday to Saturday or from Sunday to Sunday.If you prefer a short stay, simply send us a non-binding enquiry. We would be pleased to make you a personal offer.

 

Bed linen and dish towels
We provide towels, bed linen, and dish towels free of charge and change them after one week – on request, also gladly more often or a small fee.

 

Cancellation policy
Something can always happen before the start of your holiday. Please understand that we will charge you a fee in the event of cancellation. Cancellation up to 6 weeks before arrival is free of charge. For cancellations up to 14 days before the start of the holiday, we charge 50 percent of the agreed price of the stay. If you cancel your holiday less than 14 days before your arrival, we will charge you 90 percent of the total amount of your booked holiday.

 

Final cleaning & cleaning in between
Final cleaning is already included in the rate. Would you like a cleaning in between? No problem. On request, we can also clean your apartment (excluding the kitchen) in between for an extra charge. We are also happy to change your linens for a small fee and upon request. So you can enjoy your holiday completely relaxed.

 

Kitchen equipment
The apartments have fully equipped kitchenettes with a ceramic hob, extractor hood, refrigerator, dishwasher with dishwasher tabs, filter coffee machine, coffee tab machine, electric kettle, microwave oven, and toaster. Plates, cutlery, pots, and pans as well as washing up liquid and dish towels are provided.

 

Local tax
A local tax must be paid throughout South Tyrol. This is 1.55 € per night for travellers aged 14 and over.

 

Mobilcard

Mobilcard South Tyrol for the free use of all public transport throughout South Tyrol for the duration of your stay.
 

Payment methods
We accept EC and credit cards (Mastercard, Visa, and Eurocard). You can also pay your bill in cash or by bank transfer.Please note that the full amount of your stay must be paid before departure. We would like to draw your attention to the fact that in Italy, cash payments are only permitted up to a maximum of 2,999.99 €. Non-EU citizens are excluded from this regulation.

 

Pets
We have a heart for animals, but out of consideration for the other guests, pets are not allowed in our apartments. Thank you very much for your understanding.

 

Reservation
The reservation is valid only after receipt of the deposit of 2 daily rates. After receiving the deposit, we will confirm your booking, which is binding from that moment.

 

Smokers
Our hotel is a non-smoking hotel. We therefore ask you to smoke exclusively on the balcony.

 

Travel cancellation insurance
Play it safe
.If you are unable to start your booked holiday at Lamondis on time or have to leave early, cancellation fees may apply. To insure yourself in such cases, we recommend that you take outtravel cancellation insurance.

 

Wi-Fi
All apartments have Wi-Fi, which you can use free of charge.